Returns & Exchanges

If you would like to exchange or return your item(s), please email us within 7 days of receiving your order at shop@mothers-nest.com or call us on 04 3369200  from 10am to 5pm Sun – Thurs. Requests made outside of this timeframe may not be considered.

In your email please provide the following:

– order number
– name
– contact number
– the item(s) to exchange or return
– the reason for exchange

Mother’s Nest will call or email you, to let you know, whether your item(s) can be returned or exchanged.

Or else you could still visit our store and we will be glad to help you with any difficulties within the given time period.

Please note that for your item(s) to be exchanged, the following should be made sure of:

  • It is in its original packing with all tags intact.
  • It should not be worn or used.
  • It shouldn’t be damaged, soiled or altered.